SolvisX, registered under the legal name Khalid Ibrahim Sulaiman AlZaid, Freelance License No. FL-088660919 issued by the Saudi Ministry of Human Resources and Social Development, is committed to protecting the privacy of our website visitors and clients. This policy explains how we collect, use, and protect your personal data in compliance with the Saudi Personal Data Protection Law (PDPL).
Opt-in: We only send WhatsApp or SMS messages if you have expressly agreed to receive them — by providing your mobile number when requesting a service, opening a support ticket, or giving written consent.
Message content: Our messages are limited to service notifications, support-ticket updates, replies to your inquiries, and information related to your engagement with us. We do not send bulk marketing messages without separate consent.
Opt-out: You may stop receiving messages at any time by replying "STOP" to any message, or by emailing info@solvisx.com. We will cease messaging within 48 hours.
We never sell or trade your personal data. We may share the minimum necessary data with trusted service providers used to operate our services (such as communications providers like Twilio and the WhatsApp Business Platform, and hosting providers), strictly for service delivery and under confidentiality obligations, or where disclosure is required by a competent authority.
We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or leakage. We retain data only as long as needed to provide the service or as required by law, then securely dispose of it.
Under the Saudi PDPL you have the right to access your personal data, request its correction or deletion (unless retention is legally required), and withdraw your consent to processing or communications at any time. To exercise these rights, contact us at info@solvisx.com.
The site may use essential cookies to operate and improve your experience. You can disable cookies in your browser settings without affecting access to core pages.
We may update this policy from time to time. The updated version will be published on this page with a revised date. Continued use of the site or our services constitutes acceptance of the updated policy.
SolvisX — Khalid Ibrahim Sulaiman AlZaid
Freelance License No.: FL-088660919
Address: Building 3221, Ad Dahi Al Gharbi District, Buraidah 52345, Kingdom of Saudi Arabia
Email: info@solvisx.com
Phone: +966 55 505 8778